MOPA – Monitoria Participativa Maputo

A waste removal platform that locates waste through citizen engagement and allows the municipality to contract its removal. This mobile and web-based platform empowers micro-enterprises to locate and retrieve waste through open source data.


Which sub-theme question will you be answering and how? Refer to manual for the sub-theme questions:

MOPA makes efficient service delivery by the Maputo municipal government possible by using innovative technology. The platform allows citizens to request waste management services at specific locations. The data is displayed on an open-source map and relayed to the City Council of Maputo (CCM), which retains local microenterprises to collect the waste. MOPA is powered by USSD and voice-recognition technology, which allows users with both simple mobile devices and smartphones to use the service.

Describe the problem that your idea/project wants to address.:

CCM has identified solid waste management (SWM) as a major health issue and flood risk. Lack of SWM leads to malaria and cholera outbreaks caused by stagnant water and heightens the risk of severe flooding during the rainy season. Low investment and capacity has limited CCM’s ability to initiate an effective SWM program or engage the private sector to do so. Private waste collection initiatives are unable to locate and collect waste, especially in low-income areas with poor infrastructure.

How does your idea/project engage local, regional or national governments as a means of increasing citizen engagement and/or government responsiveness?:

This project is a platform through which citizens can request services directly from the municipal government using mobile phones. Collected data is sent to CCM, which then relays the information to private waste collection companies. MOPA allows marginalized households in low-income areas to request services that are not regularly provided to them. The fulfilment of these services will, in the future, justify tax collection by CCM, making the program financially sustainable.

How does your idea/concept engage with gender equality and/or the rights of disadvantaged groups?:

The MOPA platform serves households that are not easily accessible by vehicles and do not have the resources to pay for waste removal. The pilot project has focused on 4 underserved bairros, but MOPA is now poised to expand throughout Maputo and reach more communities. The effective SWM that MOPA enables will improve the health of these communities, improve drainage systems to reduce flooding and allow underprivileged citizens to engage with their elected government.


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Idea No. 275