Crowd sourcing to improve electricity reliability

By empowering Indonesian citizens who lack reliable electricity to report data on their electricity supply, and then aggregating that information to be public and transparent, governments and utilities will be compelled to provide better services.


Which sub-theme question will you be answering and how? Refer to manual for the sub-theme questions:

This project harnesses innovative technology to raise awareness among local officials about the need to improve electricity delivery (sub-theme question 1). Local officials in Indonesia do not have accurate data on electricity delivery and citizens only can provide anecdotal evidence. With more complete, transparent and public information, citizens will have the information they need to demand better service and local authorities can better hold electric service providers accountable.

Describe the problem that your idea/project wants to address.:

250 million Indonesians face frequent blackouts. Since the electricity provided is so unreliable, citizens turn to expensive, polluting diesel generators. This type of electricity also harms livelihoods since many citizens operate informal home-based businesses that cannot afford such costly investments. Although electricity supply was decentralized it remains centralized in practice due to a lack of capacity of local authorities to administer energy services and monitor service quality.

How does your idea/project engage local, regional or national governments as a means of increasing citizen engagement and/or government responsiveness?:

Because the electricity data provided by citizens would be publicly available, all stakeholders, including citizens and local authorities would be encouraged to use it. Citizens can use it to demand improved services and increased accountability by electricity service providers. For example, data collected on supply quality can be compared to performance standards set by regulators or supply in different regions can be compared to identify which marginalized communities are most affected.

How does your idea/concept engage with gender equality and/or the rights of disadvantaged groups?:

The project is designed to empower disadvantaged communities that lack electricity. Special outreach will be conducted to engage and empower women’s groups by building their understanding on how improved supply and efficient use of electricity can bring positive benefits to their families. Women will be important voices for raising awareness around the electricity data and advocating for improved electricity supply within their communities.


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Idea No. 188